When the Cruise Line Falters

I can’t recommend Erik Scheets enough! Our cruise was canceled less than 48 hours before sailing, leaving our family shocked and disappointed. Erik stepped in immediately, working late into Friday night and all weekend to keep us informed and find solutions.

He went above and beyond to ensure we never felt abandoned, answering every call and text promptly and helping us navigate the situation.

Thanks to his dedication, we’re now rescheduled for a new cruis with no extra expenses to worry about. If you’re looking for a travel agent who will truly be by your side and make sure you’re happy, Erik is your guy!